SimpliSafe outdoor camera may be needed if you’re having technical problems or can’t connect to it, or if you want to set it up in a different place or for a different purpose. By resetting the camera, you’ll get rid of any settings you’ve already saved. This will let you start over and fix any problems you may be having. SimpliSafe outdoor camera, making sure that the restart process goes smoothly and works well. Once the camera has been restarted, you will need to set it up again using the SimpliSafe mobile app or web interface.
Whether you’re new to SimpliSafe or have been using it for a while, restarting your outdoor camera is a simple process that can be done in just a few steps. Most of the time, the reset button is on the back or bottom of the camera. It is usually a small button that is buried and can only be pushed with a pin or paperclip. Make sure the camera is on and linked to a source of power.
You might need to temporarily unplug the camera to get to the reset button. Put the pointy thing into the reset button and hold it down for about 20 seconds. Make sure to keep your finger on the button the whole time. After keeping down the reset button for the given amount of time, you can let go of it. When the reset process has started, the camera’s indicator lights may quickly flash or change colors.
Why is my SimpliSafe outdoor camera not working?
If your Outdoor Camera is not responding, it’s likely due to either a low or dead battery or the camera is unable to connect to Wi-Fi. Please note that SimpliSafe systems and cameras require 2.4GHz Wi-Fi networks.
Issues with the power supply
Check to see if your camera is getting power. Check the power cable and make sure it’s firmly plugged into an outlet that works. If the camera runs on batteries, make sure they are charged or, if necessary, replace them.
For the camera to work, it needs a stable internet link. Check how strong the Wi-Fi connection is where the camera is. If the signal is weak, try moving the camera closer to your router or adding a Wi-Fi range extender to improve connection. Also, make sure your Wi-Fi network is working and that other devices can join without any problems.
Set up the network
Make sure that your Wi-Fi network meets the needs of the camera. Make sure the camera is linked to a 2.4 GHz Wi-Fi network, because 5 GHz networks don’t work with SimpliSafe cameras. Check again to make sure that the network name (SSID) and password you put in when you set up the camera are correct.
Outdated firmware can affect how well something works or how well it works with other things. Make sure that the latest firmware is loaded on your SimpliSafe outdoor camera. Check SimpliSafe’s customer service to find the latest firmware version and directions on how to update your camera.
Placement of the camera and surrounding factors
Make sure the camera is in the right place and nothing is blocking it. Make sure the camera lens is clean and free of dust, dirt, and fog, as these things can affect how well the camera works and the quality of the pictures it takes. Extreme weather, such as heavy rain or high temperatures, can also make it hard for the camera to work.
Why is my SimpliSafe outdoor camera blinking?
Incorrect Wi-Fi credentials will cause the camera’s red light to blink rapidly. If this occurs during setup, double check that you entered the correct details for your Wi-Fi network and password. It’s possible that the Wi-Fi password has changed, even if the camera has been successfully set up in the past.
When you first power on the camera or after a reset, it may blink rapidly for a short period. This blinking indicates that the camera is initializing and connecting to the network. Wait for the initialization process to complete, and the blinking should eventually stop.
If the camera is blinking slowly and continuously, it usually indicates that it is in the process of connecting to your Wi-Fi network. This typically occurs during the initial setup or when the camera is attempting to reconnect to the network. Ensure that your Wi-Fi network is operational and that the camera’s network credentials are correct.
Low signal strength
If the camera’s LED light blinks rapidly and intermittently, it may indicate a weak Wi-Fi signal. This could be due to the camera being located too far from the Wi-Fi router or encountering interference from other devices. Consider moving the camera closer to the router or using a Wi-Fi range extender to improve the signal strength.
SimpliSafe periodically releases firmware updates for their cameras. If the camera’s LED light blinks in a pattern that resembles a Morse code or a series of short and long blinks, it could indicate that a firmware update is in progress. Allow the camera to complete the update process, which can take several minutes. Avoid interrupting the process or powering off the camera during a firmware update.
If the camera’s LED light blinks rapidly and continuously, it may indicate a power-related problem. Check the power and ensure that the camera is receiving adequate power. Make that the power cord is properly attached and that the electrical socket and supply are working.
Why is my SimpliSafe outdoor camera offline?
SimpliSafe cameras fall offline when they can’t effectively communicate with the app. The app display’s the camera as disconnected. This is usually due to a power or network connection loss. Therefore, ensure that your camera is well-powered and has active internet access.
Wi-Fi connectivity issues
The most common reason for a SimpliSafe outdoor camera to go offline is a problem with the Wi-Fi connection. Verify that your Wi-Fi network is functioning correctly and that other devices can connect without issues. Ensure that the camera is within range of the Wi-Fi router and not obstructed by physical barriers. If the Wi-Fi signal is weak, consider using a Wi-Fi range extender or relocating the camera closer to the router.
Power supply problems
Check the camera’s power. Secure the power line to the camera and power source. Charge or replace the camera’s batteries. Power loss can disconnect the camera from the network.
SimpliSafe periodically releases firmware updates for their cameras to improve functionality and address bugs. During a firmware update, the camera may temporarily go offline. Allow the camera to complete the update process, which can take several minutes. Avoid interrupting the process or powering off the camera during a firmware update.
The camera must be reconfigured if your Wi-Fi network name (SSID) or password has changed. Reconnect the camera using SimpliSafe’s instructions.
Router settings or firewall restrictions
Router or firewall constraints can prohibit the SimpliSafe camera from connecting. Make sure your router’s ports and protocols are open for the camera to interact with SimpliSafe. Adjust these settings with your router’s manual or your ISP.
Why is the blue light blinking on my SimpliSafe outdoor camera?
The blinking blue light shows that your Outdoor Camera is livestreaming and linked to your system. Please report Outdoor Camera issues!
When you first power on the camera or after a reset, it may blink blue rapidly for a short period. This blinking indicates that the camera is initializing and establishing a connection with the SimpliSafe server and your Wi-Fi network. Wait for the initialization process to complete, and the blinking should eventually stop.
If the blue light blinks slowly and continuously, it typically indicates that the camera is in the process of connecting to your Wi-Fi network. This can occur during the initial setup or when the camera is reestablishing a connection. Ensure that your Wi-Fi network is functioning correctly and that the camera’s network credentials are accurate.
SimpliSafe periodically releases firmware updates for their cameras to improve functionality and address any potential issues. If the blue light blinks in a pattern resembling Morse code or a series of short and long blinks, it indicates that a firmware update is in progress. Allow the camera to complete the update process, which can take several minutes. Avoid interrupting the process or powering off the camera during a firmware update.
Network or server issues
In some cases, the blue light may blink due to network or server connectivity problems. Check your Wi-Fi network and internet connection to ensure they are stable. Verify that the SimpliSafe server is operational by checking their status page or contacting customer support. If there are network or server issues, the blue light may continue blinking until the connection is restored.
If none of the following apply and the blue light blinks in an unexpected pattern or continuously, it may indicate a hardware or camera issue. For help, call SimpliSafe. They can troubleshoot or recommend a new camera.
Does SimpliSafe outdoor camera work without Wi-Fi?
You can use SimpliSafe without Wi-Fi if you choose a monthly monitoring plan that includes cellular service. However, you would need Wi-Fi to support any video cameras on the home security system. If you’re in a location with poor cellular service, then you would also need to depend on the Wi-Fi connection.
Live streaming and remote access: The primary benefit of the SimpliSafe outdoor camera is the ability to access live video feeds and recordings remotely through the SimpliSafe mobile app or web interface. Without a Wi-Fi connection, this remote access feature would not be available.
Local recording: The SimpliSafe outdoor camera has SD card storage (sold separately) and uses Wi-Fi for remote access. Even without Wi-Fi, the camera can record locally. To watch the footage, you must physically access the camera or remove the SD card.
SimpliSafe monitoring service: SimpliSafe offers professional monitoring services that are typically tied to a Wi-Fi-connected security system. Without Wi-Fi, the ability to connect the outdoor camera to the monitoring service for real-time alerts and emergency response may be compromised.
Local connectivity options: In certain scenarios, it may be possible to establish a local connection with the SimpliSafe outdoor camera using alternative methods. For example, some SimpliSafe systems offer the option to connect the camera to a cellular network or a local Ethernet connection. However, these options may require additional equipment or specific system configurations.
Initial setup and configuration: The initial setup and configuration of the SimpliSafe outdoor camera usually require a Wi-Fi connection. Without Wi-Fi, you may encounter difficulties in connecting the camera to your SimpliSafe system and accessing its features.
Is there an outdoor SimpliCam?
The SimpliCam Wired Indoor Camera is designed for indoor use. If you’re looking to protect the outside of your home with a camera- check out the new SimpliSafe Wireless Outdoor Security Camera!
SimpliCam is not built to withstand the elements of outdoor environments, there are potential alternatives and workarounds if you require surveillance for the exterior of your home. Some customers have found success by strategically placing the SimpliCam near a window with a view of the outdoor area they wish to monitor. This allows the camera to capture footage through the windowpane while still benefiting from the camera’s indoor features and connectivity.
However, it is worth noting that using SimpliCam in this manner has limitations. Reflections or glare on the window can affect the clarity of the captured footage, and the camera’s night vision capabilities may be impacted by the presence of glass. Additionally, extreme temperatures and weather conditions could potentially damage the camera if not adequately protected.
If you require a dedicated outdoor camera, you may need to explore other options outside of SimpliSafe’s product range. Numerous security companies offer outdoor cameras specifically designed to withstand the elements and provide robust surveillance for the exterior of your property. These outdoor cameras often come with features such as weatherproofing, enhanced night vision, and wider viewing angles to accommodate outdoor monitoring requirements.
Does SimpliSafe offer an outdoor camera?
Yes, SimpliSafe has built a well-rounded outdoor camera. The camera features 1080p HD resolution, a 140-degree field of view, color night vision, and a built-in siren.
Weather resistance: The SimpliSafe Outdoor Camera is built to withstand various weather conditions, including rain, snow, and extreme temperatures. It is designed to be durable and can handle outdoor environments without compromising its functionality.
High-definition video quality: The camera captures video in high definition, allowing you to view clear and detailed footage of your outdoor spaces. This ensures that you can see important details and identify any potential threats or incidents.
Motion detection and alerts: The SimpliSafe Outdoor Camera is equipped with advanced motion sensors that can detect movement in its field of view. When motion is detected, the camera can send instant alerts to your smartphone or other connected devices, keeping you informed of any activity in real-time.
Night vision: With built-in infrared LEDs, the SimpliSafe Outdoor Camera provides clear visibility even in low-light or nighttime conditions. This ensures that you can monitor your outdoor areas around the clock, maintaining security and peace of mind.
Two-way audio: The camera includes a two-way audio feature that allows you to communicate with individuals near the camera. This can be useful for greeting visitors, giving instructions, or even deterring potential intruders.
What Wi-Fi do you need for SimpliSafe outdoor camera?
The SimpliSafe Wireless Outdoor Security Camera is compatible with the Generation 3 SimpliSafe Base Station and Keypad*. A Wi-Fi network that supports 2.4GHz and is secured with a WPA2 password is required for SimpliSafe security systems to function.
Frequency: The SimpliSafe outdoor camera operates on the 2.4 GHz frequency band. It does not support the 5 GHz frequency band. Therefore, it is important to ensure that your Wi-Fi network is operating on the 2.4 GHz frequency.
Network type: The SimpliSafe outdoor camera is compatible with most standard Wi-Fi networks, including those with WPA, WPA2, and WEP security protocols. It is important to have a secured Wi-Fi network to protect your camera’s connection and prevent unauthorized access.
Signal strength: A strong and stable Wi-Fi signal in the area where you plan to install the SimpliSafe outdoor camera. A weak Wi-Fi signal may result in intermittent connectivity or decreased video quality. If the Wi-Fi signal is weak in that location, consider using a Wi-Fi range extender to improve coverage or repositioning the camera closer to the router.
Network credentials: During the initial setup of the SimpliSafe outdoor camera, you will be prompted to enter your Wi-Fi network name (SSID) and password. Ensure that you have the correct network credentials on hand before starting the setup process.
Router compatibility: The SimpliSafe outdoor camera is designed to be compatible with most standard routers. However, it is always a good practice to check the compatibility of your router with the camera’s specifications or consult the SimpliSafe support documentation for any specific router requirements or recommendations.
The reset button is typically found on the back or bottom of the camera. It is usually a small, recessed button that requires a pointed object, such as a paperclip or pin, to press. Ensure that the camera is powered on and connected to a power source. You may need to unplug the camera temporarily to access the reset button.
Insert the pointed object into the reset button and press and hold it for approximately 20 seconds. Be sure to maintain pressure on the button throughout this process. After holding the reset button for the specified duration, release it. The camera’s indicator lights may flash or change colors briefly, indicating that the reset process has been initiated.
Give the camera a few moments to complete the reset process. During this time, the camera will restart and return to its factory default settings. Once the camera has finished resetting, you will need to set it up again using the SimpliSafe outdoor mobile app or web interface. Follow the instructions provided by SimpliSafe to reconnect the camera to your Wi-Fi network and configure any desired settings.
SimpliSafe outdoor camera can help resolve various issues, such as a frozen or unresponsive camera, intermittent connectivity, or the need to reconfigure the camera for a different location or network. Resetting the camera will delete any custom settings you have previously configured, including Wi-Fi network information and camera preferences.