How To Reset Wyze Outdoor Camera: The Wyze Outdoor Camera is a popular and reliable device for outdoor surveillance, offering homeowners a convenient and effective way to monitor their property. However, there may be instances where you need to reset the camera to resolve certain issues or to start fresh with a clean setup. Whether you’re experiencing connectivity problems, camera malfunctions, or simply want to restore the camera to its default settings, the reset process can be a straightforward solution.
To reset your Wyze Outdoor Camera, you have a few options available, depending on the specific situation you’re facing. One common method is a “soft reset,” which allows you to restart the camera without losing your settings or configurations. This can be useful if you’re experiencing minor issues or if you want to troubleshoot a problem before considering a more drastic reset.
There may be cases where a “hard reset” is necessary. A hard reset erases all the settings and configurations, returning the camera to its original factory state. This method is useful if you’re encountering persistent issues or if you want to start fresh with a clean setup.
We will provide step-by-step instructions to ensure a smooth and successful reset process. By following these instructions, you’ll be able to troubleshoot and resolve any issues you may be facing with your Wyze Outdoor Camera, and have it up and running in no time.
How do I get my WYZE Cam Outdoor back online?
- Try power cycling your camera by unplugging for about 30 seconds and plugging it back in.
- Reboot your router.
- Try a factory reset, and attempt set up as a new device: Remove the SD card if there is one inserted. Hold down the setup button until the status light turns solid red.
Check your Wi-Fi connection
Start by verifying that your Wi-Fi network is functioning correctly. Ensure that your Wi-Fi router is turned on and that other devices can connect to it without any issues. If you’re unsure about the Wi-Fi network’s stability, consider restarting the router to refresh the connection.
Check camera placement and signal strength
Ensure that your Wyze Cam Outdoor is within range of your Wi-Fi network. Keep in mind that obstacles such as walls, furniture, or large objects can weaken the signal. If possible, move the camera closer to the router temporarily to test the connection.
Power cycle the camera
Power cycling the camera can often resolve connectivity issues. To do this, unplug the power cable from the camera and wait for about 10 seconds. Then, reconnect the power cable and wait for the camera to boot up. Check if it connects to your Wi-Fi network and goes back online.
Check battery level
If your Wyze Cam Outdoor is powered by a rechargeable battery, make sure the battery has sufficient charge. If the battery is low, recharge it using the provided cable and adapter. A low battery can cause connectivity issues, so ensuring the battery is adequately charged is crucial.
Verify the camera status lights
Take note of the status lights on the camera. If the status light is solid yellow or blinking yellow, it indicates a weak Wi-Fi signal. Try moving the camera closer to the router or consider using a Wi-Fi range extender to improve the signal strength. A solid blue light indicates a successful connection to the network.
How do I power cycle my Wyze outdoor camera?
How to power cycle the camera
- Unplug the camera from its power source. This can be done either on the wall or camera side.
- Allow 5-10 seconds to pass for the camera to completely discharge.
- Plug the camera back into the power source and allow it reinitialize.
Locate the power cable: Identify the power cable connected to your Wyze Outdoor Camera. It is usually a USB cable that connects to a power adapter or a power source.
Disconnect the power cable: Safely unplug the power cable from the power adapter or power source. If the camera is connected to a power adapter, unplug it from the wall outlet. If the camera is connected to a power source via a USB cable, unplug the USB cable from the power source.
Wait for 10-15 seconds: Allow a brief pause after disconnecting the power cable. This waiting period ensures that any residual power within the camera’s system dissipates completely.
Reconnect the power cable: After the waiting period, reconnect the power cable to the camera. If you disconnected it from a power adapter, plug it back into the wall outlet. If you disconnected it from a power source via a USB cable, plug the USB cable back into the power source.
Observe the camera’s behavior: Once the power cable is reconnected, the camera should start booting up. Observe the camera’s LED status light to check for any changes. It may flash yellow or blue during the boot-up process.
How do I troubleshoot my Wyze outdoor camera?
Wyze Cam Outdoor Setup Troubleshooting
- Check that your Base Station is set up and connected.
- Check if your Base Station has reached the 4-camera limit.
- Make sure you’re interacting with the correct camera if you have more than one.
- Connect the camera to a power outlet for 5 minutes.
- Verify the status light color.
Reset camera settings: Perform a soft reset by accessing the camera settings in the Wyze app and selecting the “Restart” or “Reboot” option. If the issue persists, consider a factory reset as a last resort. This will erase all settings and configurations. Consult the camera’s user manual or the Wyze website for specific instructions on how to perform a factory reset.
Check for network interference: Ensure that other devices or appliances are not causing interference with your Wi-Fi signal. Move any potential sources of interference away from the camera, such as cordless phones, microwaves, or baby monitors.
Check storage capacity: Verify that the camera’s microSD card or cloud storage has sufficient space to store recordings. If the storage is full, either delete unnecessary recordings or consider upgrading to a larger capacity storage option.
Contact Wyze support: If you have followed all the troubleshooting steps and the camera still isn’t functioning correctly, reach out to Wyze customer support.
Provide them with detailed information about the issue, any error messages received, and the troubleshooting steps you have already taken. Wyze support can provide further assistance and guide you through additional troubleshooting or potential warranty claims if necessary.
Why is my Wyze outdoor camera not turning on?
Troubleshooting: Make sure you are using the original cord and adapter that came with your Wyze Cam. If you’re able to, try switching out the cord and/or adapter to see if the camera powers on. The power cable and/or adapter may be defective.
Power source issues: Check if the power cable is securely connected to the camera and power source. Ensure that the power adapter or battery is properly plugged into a functioning outlet. If using a battery, verify that it is charged or try replacing it with a fully charged one.
Faulty power cable or adapter: Inspect the power cable for any visible damage or fraying. If damaged, replace it with a new cable. Test the power adapter by using it with another device or try using a different compatible adapter to rule out a faulty adapter.
Battery issues: If your Wyze Outdoor Camera is powered by a rechargeable battery, ensure that the battery is properly inserted and making a secure connection. Check the battery’s charge level. If it’s completely drained, recharge it using the provided cable and adapter. If the battery is old or no longer holding a charge, consider replacing it with a new one.
Overheating: If the camera gets too hot, it may shut down as a safety measure. Ensure that the camera is not exposed to direct sunlight or placed in a location with high ambient temperatures. Check for any obstructions that may block the camera’s ventilation and airflow. Clear any debris or objects around the camera.
How do I reset my Wyze outdoor outlet?
To perform a factory reset on your Wyze Plug:
- Press and hold the on/off button on the side of the Plug until the status light begins to flash blue.
- Once the status light begins to flash blue, you can setup the Wyze Plug via the app again with the new WiFi network.
Locate the reset button: Look for a small reset button on the Wyze Outdoor Outlet. It is usually located on the side or bottom of the device.
Press and hold the reset button: Using a paperclip or a small tool, press and hold the reset button for about 10-15 seconds. Make sure to apply steady pressure.
Observe the LED light: While holding the reset button, keep an eye on the LED light on the Wyze Outdoor Outlet. It may start flashing or change colors to indicate that the reset process has begun.
Release the reset button: After holding the reset button for the designated time, release it. The LED light may continue flashing or change colors during this step.
Wait for the reset to complete: Allow a few moments for the Wyze Outdoor Outlet to complete the reset process. The LED light will eventually stabilize or turn off, indicating that the reset is complete.
Reconfigure the outlet: Once the reset is finished, you’ll need to set up the Wyze Outdoor Outlet again. Open the Wyze app on your smartphone or device and follow the initial setup instructions for adding a new device. This will involve connecting the outlet to your Wi-Fi network and configuring any desired settings.
Why is the red light blinking on my Wyze outdoor camera?
Flashing red light: Camera is plugged into power and charging. Flashing red light, quickly: Camera restart needed. Press and hold SYNC button for 10 sec to restart cam. Solid red light: Camera is plugged into power and done charging.
Low battery level: The red blinking light on your Wyze Outdoor Camera could be indicating a low battery. It serves as a warning that the battery needs to be recharged or replaced. Consider charging the battery using the provided cable and adapter. If the battery no longer holds a charge, consider replacing it with a fully charged one.
Weak Wi-Fi signal: A blinking red light can also indicate a weak Wi-Fi signal. The camera is struggling to establish a stable connection to the network. To address this, consider moving the camera closer to the Wi-Fi router or using a Wi-Fi range extender to improve the signal strength and stability.
Firmware update in progress: Sometimes, a red blinking light indicates that a firmware update is in progress. During this time, the camera may be temporarily unavailable or functioning with limited features. Allow the update to complete, and the camera should resume normal operation once the firmware is installed.
Failed firmware update: In some cases, a failed firmware update can trigger a red blinking light. If the camera is unable to successfully install the update, it may revert to this state. Try power cycling the camera by disconnecting and reconnecting the power source to see if it resolves the issue. If the problem persists, you may need to manually update the firmware or contact Wyze customer support for assistance.
Is there a reset button on the Wyze outdoor plug?
Reset the outdoor plug if it continues to fail. Long-press one of the power buttons for 5 seconds. Then, retry the setup process in the Wyze app.
Locate the power button: On the Wyze Outdoor Plug, there is a power button located on the front or side of the device. It is usually marked with the Wyze logo or a power symbol.
Press and hold the power button: Using your finger or a small tool, press and hold the power button for approximately 10-15 seconds. Make sure to apply steady pressure.
Observe the LED light: While holding the power button, keep an eye on the LED light on the Wyze Outdoor Plug. It may start flashing or change colors to indicate that the reset process has begun.
Release the power button: After holding the power button for the designated time, release it. The LED light may continue flashing or change colors during this step.
Wait for the reset to complete: Allow a few moments for the Wyze Outdoor Plug to complete the reset process. The LED light will eventually stabilize or turn off, indicating that the reset is complete.
Reconfigure the plug: Once the reset is finished, you’ll need to set up the Wyze Outdoor Plug again. Open the Wyze app on your smartphone or device and follow the initial setup instructions for adding a new device. This will involve connecting the plug to your Wi-Fi network and configuring any desired settings.
How long does a Wyze outdoor camera last?
Up to 6 months.
With normal use, the Wyze Cam Outdoor’s rechargeable battery should last 3-6 months before recharging. Note: If you’re experiencing poor battery life, check out Troubleshoot Wyze Cam Outdoor battery life issues.
Build quality and materials: Wyze Outdoor Cameras are built with quality materials designed to withstand outdoor conditions. They are typically weather-resistant and built to handle various weather elements, such as rain, dust, and temperature fluctuations. The robust build contributes to the longevity of the camera.
Usage patterns: How frequently you use the camera and its features can impact its lifespan. Continuous recording, frequent alerts, and high usage of advanced features may put more strain on the camera and potentially impact its longevity. However, typical usage within recommended guidelines should not significantly affect the camera’s lifespan.
Power source: The power source used for the Wyze Outdoor Camera can also influence its lifespan. If the camera is connected to a power outlet, it can operate continuously without concerns about battery life. However, if the camera relies on battery power, the lifespan will depend on the battery’s capacity and how often it needs recharging or replacement.
Environmental conditions: The environmental conditions in which the camera operates play a significant role in its longevity. Extreme temperatures, humidity, and exposure to direct sunlight can impact the camera’s components over time. It’s essential to place the camera in a suitable location and protect it from harsh weather conditions whenever possible.
By performing a soft reset, you can restart the camera without losing your settings or configurations, making it a convenient option for addressing minor issues. On the other hand, a hard reset completely restores the camera to its factory settings, erasing all previous configurations. This method is helpful for resolving persistent issues or starting anew with a clean slate.
We have provided step-by-step instructions to help you effectively reset your Wyze Outdoor Camera. By following these instructions, you can troubleshoot any problems you may encounter and have your camera functioning optimally once again. Remember, before proceeding with a reset, you have any necessary backups or documentation of your camera settings. This will help you restore your preferred configurations after the reset process is complete.
Wyze Outdoor Camera empowers you to address common issues and maintain the functionality of your surveillance system. With the information and instructions provided, you can confidently reset your camera and continue to monitor and secure your outdoor space with ease. Wyze Outdoor Camera can be a useful troubleshooting technique to resolve connectivity issues, camera malfunctions, or to start fresh with a clean setup. Whether you opt for a soft reset or a hard reset, the process is relatively straightforward and can be accomplished by following a few simple steps.